Tell us what happened.
Submitting a request does not immediately remove your book. We verify the order and payment first. Full refunds revoke the paid entitlement only after the provider refund is confirmed; partial refunds normally leave access active.
✓ Duplicate charge or wrong item✓ Non-delivery or unresolved access problem✓ Provider-confirmed refund tracking
Refund request
Purchase details
Do not send passwords or full card information.
